This Cookie Policy explains how NuuTel uses cookies and similar tracking technologies on our website, www.nuutel.com. This policy is designed to comply with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and the Data (Use and Access) Act 2025.

 

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the owners of the site.

In addition to cookies, we may use “pixels” or “web beacons” (tiny graphic files) to track how you interact with our marketing emails or specific pages on our site.

2. How We Use Cookies

NuuTel uses cookies for several purposes, ranging from essential technical functions to improving our marketing efforts. We categorise our cookies into the following groups:

Strictly Necessary Cookies

These are essential for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart for eSIM plans, or make use of e-billing services.

  • Consent: These do not require your consent and cannot be turned off.

Functional Cookies

These allow our website to remember choices you make (such as your preferred language, currency, or the region you are in) and provide enhanced, more personal features.

  • Consent: We request your consent before setting these cookies.

Performance & Analytics Cookies

These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools like Google Analytics to see which pages are most popular and where we might need to improve the user journey.

  • Consent: We request your consent before setting these cookies.

Targeting & Marketing Cookies

These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests (e.g., showing you eSIM plans for a country you recently searched for).

  • Consent: We request your consent before setting these cookies.

3. Cookie Transparency Table

Below is a summary of the primary cookies we use:

Category  Typical Provider  Purpose  Duration
Strictly Necessary  NuuTel/Stripe  Security, login sessions, and payment processing.  Session / 1 Year
Functional  NuuTel  Remembering language and currency preferences.  6 Months
Analytics  Google Analytics  Tracking site traffic and user behaviour patterns.  2 Years
Marketing  Facebook/Google Ads  Delivering targeted ads and measuring ad performance.  90 Days

4. How to Manage and Disable Cookies

When you first visit www.nuutel.com, you will see a Cookie Consent Banner. You can choose to “Accept All,” “Reject All” (non-essential), or “Manage Preferences” to select specific categories.

Withdrawal of Consent

You can change your mind and withdraw your consent at any time by:

  1. Clicking the “Cookie Settings” link in our website footer.

  2. Adjusting your browser settings to refuse the setting of all or some cookies.

Browser Controls

Most web browsers allow some control of most cookies through the browser settings. To find out more, visit:

5. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages (e.g., payment gateways or social media “share” buttons). We do not control the dissemination of these cookies. You should check the third-party website for more information about these.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the law (such as new guidance under the Data Use and Access Act) or changes to our technology. Any changes will be posted on this page with an updated “Last Modified” date.

7. Contact Us

If you have any questions about our use of cookies, please email us at: